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KKday is hiring! Customer Service Associate (Vietnam)

About KKday

Launched in 2014 and headquartered in Taiwan, KKday is the leading E-commerce platform allowing users to connect with the local tours from all over the world. Believing that authentic experience is the core value of “Traveling”, KKday has collected more than 6000 worldwide exquisite local experiences from our professional providers and unique local experts. We are now working hard on expanding the quantity and managing quality of our service, with the aims to provide our travel lovers a more wonderful and unforgettable experience while traveling with KKday.

Essential Job Functions/Responsibilities:

1. Provide dedicated, personalized customer support via phone, email, and text message
2. Work to provide immediate resolutions to inquires
3. Adhere to our robust Customer Quality Follow-up Program


– Experience in a customer support position with proven success
– Excellent interpersonal, written, and oral communication skills
– Understanding of customer needs
– Excellent problem solving and decision making skills
– Organized and efficient
– Positive attitude
– Accurate and detail oriented
– Works independently and functions as a team player
– Fluency in Vietnamese/English is a must (Chinese is plus)


Job Benefits:

– Macbook Air.
– On job training.
– International working environment.
– Special discounts for various traveling experience.
– Extra travelling leaves besides the usual annual leaves.
– Full insurance coverage.
Positions available: full-time employment.
Job location: District 1, Ho Chi Minh City. 

Send your CV with email titled: “Customer Service – Your name”
to danny.ngo@kkday.com
*This position is available until the post title is marked “CLOSED”
Team CS – KKday Year End Party 2018


Danny Ngo
Content crafter at KKday. My travel advice: just go with the flow ;)

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